FAQs

1. Where are your stores located?

Mandaue Foam has over 19 showrooms nationwide with more being developed all the time. For the complete listing of our stores, addresses, and their contact numbers, please check our branches page.

2. Do you deliver from your store?

Yes, we deliver since we have our own in house delivery team per branch but there are
accompanying delivery charges and it depends on where your exact location is as well.
Usually we are able to deliver if it’s a drive of at most 2-3 hours from our showrooms
or factories.

3. Do you customize furniture?

Yes, we do customize sofas, mattresses both foam and spring, and wooden furniture.
Just pick out a design, fabrics, and give us your specifications and we will do the rest! Production though can sometimes take a while so please do bear with us on this.

4. What are your store hours?

Mandaue Foam is open from Mondays – Sundays, store hours may vary per branch visit our branch page for complete list of branch with corresponding store hours. We are also open on most holidays except for Holy Thursday and Good Friday, November 1, Christmas (December 25) and New Year (January 1).

5. What are the payment options in your stores?

We accept cash and all major credit cards in our showrooms. We also have some ongoing promos with some local banks here in the Philippines where you can avail of 0% interest for up to 3 months. Please contact the branch you want to purchase from for more details. We also accept orders for online payment, ePayment option is a PayPal Invoicing where you can pay for your purchase through credit card wherever you are in the world for local delivery here in the Philippines.

6. Can I order online?

Yes, you can now order online through our Online Shop, as of the moment we only accept payment through Paypal, Credit Card or eCheque with eCheques, your bank account will be debited when the payment is initiated. However, we will typically receive the funds 5-7 working days later.

7. How can I buy if I am abroad?

We can accept orders from abroad for local delivery here in the Philippines via our Online Shop. Our eShop products are limited to Bed Frames, Mattresses, Sofas and Pillows. However you can also shop online with our showroom wide selection with ePayment option, contact the branch nearest your delivery address for more details.

8. Can you re-upholster or repair furniture?

Yes we can reupholster sofas but only if they were purchased from our store since only then we can guarantee the construction and quality of the item. For sofas bought from other stores, we cannot reupholster.

For repairs, we also do repair or even replace damaged pieces or parts but once again, only if they were purchased from our stores.

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